What are the six areas?

Will, skill, clarity, confidence, system, and consequence. They are six places to look when someone is behind. Your answers suggest where to start looking, not what the cause is.

Why start with one area?

Working on one thing at a time makes it easier to see what changed. Start with the first area, keep the second in mind, and check again with real examples after a few weeks.

Should I let someone go based on this read?

No. This is a coaching preparation tool, not an assessment. Use it to decide what to check and what to ask, then look at the evidence with the salesperson before making any decision.

How are ties handled?

When scores tie, the tool checks system, clarity, consequence, skill, confidence, then will. This puts store conditions, expectations, and manager follow-through ahead of assumptions about the person. The order chooses where to begin; the conversation and real examples determine what needs attention.

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Resources / Six-Gap Read

The Six-Gap Read

Answer twelve questions about one salesperson. Get a starting point for what to check, what to ask, and what to practice.

Pick one person. Answer for them, not for the floor.

First name (stays on this screen and is never sent)

1.They follow through on the daily work you agreed on without repeated reminders.
2.After a difficult week, they follow through on their next agreed step or ask for help.
3.They can run your sales process without skipping steps when you watch.
4.They have words that work for the three objections they hear most.
5.They can tell you their number for today, not just the month.
6.They know what a good day looks like in calls, appointments, and ups.
7.They ask for the sale or involve a manager at the appropriate point in the conversation.
8.When a customer questions the numbers or needs more time, they respond clearly without rushing them or avoiding the conversation.
9.They get a fair share of ups and leads.
10.They can do what you ask without being held up by CRM problems, scheduling conflicts, or delays at the desk.
11.When they miss an agreed step in the sales process, a manager addresses it with them that same day.
12.Hitting or missing their number changes something for them.

Answer all twelve statements to see the read. 0 of 12 answered.

Want me to run this on your store? That's the free Leak Finder Session.

Want help working through what you found?

Bring one situation to a free 30-minute working session. We'll look at the evidence and choose one practical next step.

Start a Free Working Session

Or call or text 505-490-6502.

FAQ

What are the six areas?: Will, skill, clarity, confidence, system, and consequence. They are six places to look when someone is behind. Your answers suggest where to start looking, not what the cause is.
Why start with one area?: Working on one thing at a time makes it easier to see what changed. Start with the first area, keep the second in mind, and check again with real examples after a few weeks.
Should I let someone go based on this read?: No. This is a coaching preparation tool, not an assessment. Use it to decide what to check and what to ask, then look at the evidence with the salesperson before making any decision.
How are ties handled?: When scores tie, the tool checks system, clarity, consequence, skill, confidence, then will. This puts store conditions, expectations, and manager follow-through ahead of assumptions about the person. The order chooses where to begin; the conversation and real examples determine what needs attention.